My dialogue
C: Hello! A:Good morning can I help you? C:Yes please. I'm looking for my bracelet. A:Okey, when did you lose it? C:I lost it on saturday afternoon. A:And what colour is it? C:It's silver and red. A:What is it made of? C:It's made of silver. A:Okay. And do you know the brand? C: Yes, it's a Tous bracelet. A:Hmm, I think it's this, one, is it? C:No, mine has got red details. A:So is it this? C:Yes!!! Tank you so much! A:You're welcome. Bye bye.